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Returns & Refunds policy
Wipeout Tech Support Refund Policy
At Wipeout, we strive to provide exceptional tech support services and quality hardware products to our valued customers. To ensure clarity and mutual understanding, we have established the following refund policy:
Services and Donations
No Refunds for Services: All services provided by Wipeout are non-refundable. Please ensure you verify and confirm the service you require before making a purchase.
No Refunds for Donations: Any donations made to Wipeout are also non-refundable. Kindly confirm your intent before proceeding with any donation.
Hardware Purchases
Return Policy for Hardware:
Local Returns: Hardware purchased from Wipeout can be exchanged only within 30 days from the date of receipt if you are within 50 miles of our location.
Extended Returns: For customers located more than 50 miles from our location, returns are accepted within 30 days from the date of shipping.
Return Authorization: To initiate a return, you must contact us immediately to receive return authorization. This will help avoid any delays or potential refusal due to the time lapse beyond the return policy period.
Refund Process: Once your return is authorized and the hardware is received in its original condition, we will process your refund.
Chargebacks and Account Cancellation
Chargeback Requests: Any chargeback request made through your bank will result in the immediate cancellation of your account with Wipeout.
Account Blocking: Additionally, initiating a chargeback will lead to you being permanently blocked from accessing our services and conducting any future business with us.
Important Notice
Please ensure you verify all details before making a purchase or donation to avoid any inconvenience. Your understanding and cooperation are greatly appreciated.
For any questions or further assistance, please contact our support team at [contact information].
Thank you for choosing Wipeout for your tech support needs.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail wipeouthelp@protonmail.com